Sunrise has documented that a small percent of customers account for a disproportionate share of data usage on the Sunrise network. To ensure that all Sunrise customers have equitable access to the Sunrise network, Sunrise has implemented a Fair Access Policy. Sunrise sets usage thresholds on the amount of data you can upload and download within stated time periods. When you exceed these thresholds, your access speed will be reduced. You will still be able to use the Sunrise Internet access service but your transfer speed will be somewhat slower.

Sunrise may use other traffic management and prioritization tools to help ensure equitable access to the Sunrise network for all customers. Your Sunrise Internet access speed is not guaranteed and is subject to this Fair Access Policy.

This service is provided as a faster service than dialup, at about the same cost as dialup plus a land line. It is not intended as a service to allow movie downloads or uninterrupted streaming video.

It will not work for downloading or streaming movies.

Sunrise may revise this Fair Access Policy from time to time upon notice by posting a new version of this document on sisp.net or any successor URL(s). All revised copies of the Policy are effective immediately upon posting. Accordingly, customers and users of Sunrise’s High-speed Internet service should regularly visit these web sites.

Questions regarding this policy and complaints of violations of it by Sunrise customers and users can be directed to Sunrise Internet Services via email at sunrise@sisp.net